INSURANCE . RETIREMENT . INVESTMENTS   

GUARDIAN GENERAL NOTICE TO CLIENTS

Dear Guardian General Clients,

The COVID-19 pandemic has been catapulted to the forefront of the global conversation and the constant stream of information is now inescapable. As we have done with every disaster that has impacted our region in the past, we will come through this stronger and wiser together.

Guardian General remains committed to putting the health, safety and wellness of our staff and clients as our first priority. We will continue to monitor this situation very closely and implore each of you to heed the guidelines issued by local health officials to protect yourselves and your families. Your wellbeing comes first.

At the onset of the pandemic, our Business Continuity procedures were triggered at Guardian General Insurance Limited and across the Group, to ensure continued service to our customers in an uninterrupted manner.

Conducting business with us remains easy and accessible. All of our locations (Except the Brentwood Professional Centre in Chaguanas, One Woodbrook Place, Hobson’s Court and St. Vincent Street locations) remain open from 8:30a.m. to 1:30p.m.(Monday to Friday). Our locations in Tobago and Westmoorings are available on Tuesdays and Thursdays only. Our online facilities continue to be an excellent alternative to conduct your transactions, while practising social distancing.

Connect with us via the channels below.
 

NEW BUSINESS AND RENEWALS
 

PRIVATE MOTOR POLICIES

To renew your private motor policy online or request a quotation, please visit our online

portal at:

myguardiangeneral.com to register, sign up and log in.

You can also call us at 877-myGG (6944) or email .(JavaScript must be enabled to view this email address)

 

OTHER LINES OF BUSINESS

To renew or request quotes for our other lines of business, please see contacts:

 

HOME AND NON-PRIVATE MOTOR INSURANCE:

Email: .(JavaScript must be enabled to view this email address)

Phone: 226-myGG (6944)

 

COMMERCIAL INSURANCE:

Email: .(JavaScript must be enabled to view this email address)

Phone: 226-myGG (6944)

 

MARINE INSURANCE:

Email: .(JavaScript must be enabled to view this email address)

Phone: 754-9241

 

PREMIUM PAYMENTS
 

Clients may make premium payments via the following methods:

1. Utilise your respective Bank’s Online Banking Facility

2. Set up a Standing Order

3. Set up a Direct Debit via your Online Banking Facility.

4. Contact .(JavaScript must be enabled to view this email address)

 

CLAIMS INQUIRIES

Kindly use the contact information below to find out about your existing claims or to make

a new claim:

Claims Department - 226-myGG (6944) or email: .(JavaScript must be enabled to view this email address)
Ryan Mahabir - 334-6796
Simone Carr-Williams - 684-3320
Myron Waithe - 770-0202
Marine Services - 754-9241 or email: .(JavaScript must be enabled to view this email address)
Client Engagement Centre – 877-myGG (6944) or email: .(JavaScript must be enabled to view this email address)

 

MOTOR ASSIST
 

These services remain available to customers who break down at the roadside only. At this time, there will be no pick-ups from residential locations.

Please call us at 877-GGIL(4445).


CLAIM PAYMENTS

Claims will be paid via ACH once the relevant banking details are submitted to us.

The following details are required:

Name on Account/ Beneficiary Name and Beneficiary Address
Name and Address of Bank
Account Number and Type of Account

 

CLAIM FORMS

Our fillable PDF Claim Forms can also be accessed via the website: myguardiangroup.com and online portal – myguardiangeneral.com for submission of new claims.

 

Guardian General is committed to serving you. If you have any feedback, please feel free to send a message via following link. http://trinidad.myguardiangroup.com/guardian-group/customer-care/

We care about you and implore each of you to heed the guidelines issued by local health officials to protect yourselves and your families. Stay Safe!